NEW: A PERSONALIZED SERVICE FOR YOUR MAINTENANCE!
When you come for your appointment at Sherbrooke Mazda, receive real-time text notifications explaining the issues encountered with your car. In image or video, our mechanics will describe the problems identified during the inspection. You will be able to quickly assess the importance of approving or declining the repair. With Sherbrooke Mazda: have peace of mind and stay informed of all the details of your service!
AFTER-SALES SERVICE AT Sherbrooke Mazda
The after-sales service department of Sherbrooke Mazda makes it a point to establish the best standards in the industry. Whether it's for mechanical maintenance, the quality of Mazda parts, or our body shop department not to mention our aesthetic service, the team of qualified technicians at Sherbrooke Mazda is ready to answer all your questions and above all to meet all your needs. We treat each customer individually and with special attention. We know your expectations are high and as a certified Mazda dealer, we challenge ourselves to see you leave satisfied each time.
Let us show you all our expertise and commitment to excellence. Schedule your next appointment using our online form or call us directly at 819-566-9034.
Text communication: more than just scheduling a service appointment!
DIGITAL SERVICE COMMUNICATION (photo/video messaging)
Our service advisors will take the necessary time to explain the recommended repairs for your vehicle. This way, you can make an informed decision. During the maintenance, our service advisors can keep you informed about the status and progress of work through direct communication in your preferred manner, either by text message, email, or phone, with the possibility of photos and videos of your vehicle. Thus, you will have all the required information you need, whether you are on-site or not.
PERSONALIZED VIDEO SERVICE INSPECTIONS (electronic estimates)
Drop your vehicle at a participating Mazda retailer and our service advisor will conduct a video inspection so you can see and understand exactly what your vehicle's maintenance or service needs are. During the service of your Mazda, our after-sales service will keep you up to date with the service status or repairs through direct communication via text messages, photos, and videos of your vehicle in a transparent manner. Because a picture speaks a thousand words!
COMMUNICATION AND CONVENIENCE (electronic payments and estimates)
No time to call? No problem. Schedule your maintenance visit, get status updates from our factory-trained staff members, and receive notifications when your Mazda is ready to hit the road, all on your mobile (smartphone). Our after-sales service can send you digital estimates and you can even pay remotely before picking up your vehicle, thus eliminating contact.
VALET SERVICE (vehicle pick-up from the customer/maintenance/vehicle return to the customer)
Struggling to find time in your busy schedule for your service appointments? We understand how valuable your time is, that's why we offer our clients the option of valet service to make your life easier. Our staff will pick up your vehicle, perform the requested maintenance and/or repairs, and once completed, we will safely return your vehicle to your home or workplace.